September 9, 2025 – In recognition of National Recovery Month this September, Mountainside, a nationally accredited addiction treatment center, is pleased to announce the launch of a special recovery outreach initiative aimed at connecting individuals with the support they need.
For the month of September, Mountainside will open a dedicated national hotline and online referral system. This temporary initiative allows concerned family members, friends, or professionals to contact the Mountainside Crisis Intervention Team (“MCIT”) and submit the name of someone struggling with alcohol or substance misuse. Upon receiving a referral, Mountainside will proactively reach out to the individual to offer compassionate, full-spectrum support and connect them with appropriate treatment options – whether that means at Mountainside or through one of our trusted resources such as Northwell Health.
“Nearly 70% of the people we treat are referred by someone close to them,” says Jana Wu, Senior Clinician and LMSW at Mountainside. “This initiative embraces that reality and provides a structured, accessible way for people to act out of love and concern.”
Dr. Manassa Hany, Director, Division of Addiction Psychiatry at Northwell’s Zucker Hillside and South Oaks’s hospitals, emphasizes that many individuals facing addiction are unable—or unwilling—to seek help on their own. “This service empowers loved ones to take that first step, potentially saving lives.”
“Recovery is rooted in love—love of self, of family, and of life,” adds John Jones, VP of Crisis Support at Mountainside. “Addiction isn’t a choice, but recovery can be. If we can help someone make that choice during this important month, it could change everything.”
If someone you care about is struggling with substance misuse, help is just a call—or click—away. To connect with Mountainside’s Crisis Intervention Team, call 860-431-8755 or submit a confidential referral form here: https://forms.office.com/r/hRrR6nwB7e.
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About Mountainside Treatment Center
Mountainside believes that everyone is capable of achieving recovery. Compassionate, best-in-class staff provide comprehensive treatment with a holistic approach for you and your loved ones delivered in-patient, out-patient and virtually. This has been our approach since our founding in 1998, positively reshaping the lives of over 20,000 alumni. We do more because we care more. We believe in every one of our clients who walks through our doors – before they believe in themselves. We see the strengths and values in people that addiction often eclipses. And we work to help clients discover these qualities so they can have fun and live a fulfilling life without substances. What’s more, we understand that addiction impacts the entire family. We are a leader in family programming to help members in their support for their loved ones in treatment. Mountainside has been nationally recognized as one of the first to have ASAM 3.7, TJC and CARF accreditation as a leader in substance use disorder and drug and alcohol treatment. We encourage you to learn more about how we do more and care more at mountainside.com.
About Northwell Behavioral Health
Northwell Behavioral Health offers compassionate, expert care in mental health and addiction treatment. Drawing on the strength of Northwell’s integrated system, our behavioral health services include inpatient, outpatient, emergency, and school-based programs, supported by a network of dedicated and highly skilled professionals. We are committed to expanding access to care, advancing innovation, and supporting behavioral well-being across New York communities. As part of the Department of Psychiatry and Department of Medicine, and in collaboration with partners and affiliates across the region, we also lead and participate in research, training, and education initiatives that advance the field and strengthen community support.
About Northwell Health
Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut. With 28 hospitals, more than 1,000 outpatient facilities, over 20,000 physicians, and 22,000 nurses, Northwell cares for more than three million people annually. It is New York State’s largest private employer, with over 104,000 employees working to transform healthcare. Northwell drives breakthroughs in medicine at the Feinstein Institutes for Medical Research and trains the next generation of medical professionals at the Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies. For more information, visit Northwell.edu.