Mountainside Now Offering Telehealth Services During COVID-19 Outbreak

Published on April 2, 2020
Mountainside Canaan Aerial Shot

Treatment center broadens
support to help those with mood disorders, including coronavirus-related
anxiety and depression

Canaan, CT – For many Americans, the coronavirus has
turned the world upside-down, clearing out typically crowded gathering spaces
and filling up hospital beds across the nation. This widespread upheaval can
overshadow existing issues, such as addiction. While substance
use disorders may now unfold more frequently behind closed doors, the
issue is not disappearing. To “flatten the curve” of the coronavirus while
continuing to support those with substance use and mental health disorders,
Mountainside treatment center is now offering a telehealth option for its Outpatient
and Recovery
programs across Connecticut and New York.

Practicing social distancing, as recommended by the Centers
for Disease Control and Prevention, presents a new set of concerns for those
struggling with addiction, many of whom depend on regular, in-person
interactions with a therapist, recovery coach, or other members of a support
network to reinforce their commitment to sobriety. By introducing telehealth services such as videoconferencing and wireless communications, Mountainside is
deepening its commitment to its clients and expanding access to vital telehealth treatment
offerings without requiring clients to leave the safety of their homes.

“Our Outpatient Services are now 100 percent digital but
remain 100 percent warm, compassionate, and human. We’re proud to leverage
these technologies to provide a sense of comfort and normalcy during moments of
uncertainty. While we may not always be face-to-face with our clients, we stand
side-by-side with them,” says Andre Basso, Chief Operating Officer at

The treatment center additionally announced that its
Connecticut facilities will now temporarily provide aid to individuals with
mood disorders – including those who are not struggling with addiction. This
means that family members of addicted individuals as well as community members
struggling with anxiety, depression, Post Traumatic Stress Disorder, and other
mental health concerns can meet virtually with credentialed counselors to work
through challenges as they arise.

“Connections are an essential component of the human
experience, and isolation – despite being necessary in the short term – can
have a negative impact on anyone’s mental health over time,” says Basso. “We
recognize that the need to communicate with others is more important than ever
and encourage community members in need to reach out for assistance. Though
many are confined to their homes, they do not have to feel emotionally

To learn more about Mountainside’s telehealth services,
The treatment center has also implemented ongoing Virtual Recovery Support
Meetings to give individuals an outlet to share
their concerns with peers and gain helpful advice from those who understand
well what they are experiencing. For general information about virtual support
available at Mountainside, visit