Telehealth Services FAQs

What is telehealth?

Telehealth is the use of digital tools, such as videoconferencing, to remotely provide treatment and care. Through Mountainside Telehealth Services, you can communicate regularly with a licensed clinician or certified recovery coach and attend virtual group therapy sessions, allowing you to address and overcome your addiction – all from the privacy and comfort of your home.

Is telehealth as effective as in-person treatment?

Several studies have shown that telemedicine is just as effective as in-person treatment. For individuals with hectic lifestyles, it can even be more effective, as it is often easier for them to fit telehealth treatment into their busy schedules. Regardless of whether you receive treatment at one of our facilities or through our Telehealth Services, we are committed to providing you with the high-quality care, compassionate treatment, and ongoing support you deserve.

What are the privacy or security risks of using telehealth services?

At Mountainside, your privacy and cyber-security are always of upmost importance. Our telehealth platform meets HIPAA-compliant telemedicine standards as well as state and federal health care privacy regulations.

What programs and services are available via telehealth?

We currently offer Outpatient Services, Recovery Coaching, and Adolescent Services via telehealth. We also offer a wide range of free virtual support groups open to the community.

Is telehealth covered by insurance?

For many clients, all or a large portion of the expense is covered by insurance. If you lack insurance coverage or choose not to use insurance, you have the option of private pay. To verify your insurance or speak with one of our admissions specialists, please call us at 888-200-6106.

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